Contact Us

Feel Free To Contact Us With Any Questions Or Comments You May Have

 
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Contact Us

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously.  If there is anything we can do to assist you, feel free to contact us.

We have provided a number of ways for our Customer Care team to help you:

Email:

For product information or assistance:
inquiries@NeonMice.com

For wholesale inquiries or assistance:
sales@NeonMice.com

For customer support or assistance:
support@NeonMice.com

We will respond to you within 24 hours, during regular business hours. All email correspondence are completely confidential. NeonMice™customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:
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Please contact me as soon as possible regarding this matter.

Telephone:

Live Customer Care Center 1-888-PET-GLOW

Monday to Friday   9:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-888-317-8267

Snail Mail:

Send your inquiries to:

  • NeonMice™
  • PO Box 7334 - 102599

  • San Francisco, CA 94120-7334